You have up to 14 days from the date of receipt to return your order. Please be aware that POLKA does not cover return shipping costs.

REFUND

Upon receiving your return, we will inspect the items to ensure they are unworn, undamaged, and have intact tags. If these conditions are met, we will initiate the refund process. You will receive a confirmation email, and the refund should be credited to your account within 24-48 hours.

EXCHANGE

Once we receive your original order, we will inspect the items to ensure they are unworn, undamaged, and have intact tags. If these conditions are met, we will promptly dispatch the replacement item and send you a confirmation email with a tracking number.